Residential / Curbside Delivery with Liftgate Service Details

Includes the freight driver (only 1 person) unloading the package from the truck with a lift-gate and a pallet jack. They will place the package as close to the curb of the destination address as possible. Once, the package is unloaded off of the truck it is the responsibility of the customer to move it inside the delivery address. This is not a garage delivery.

For residential deliveries: Delivery appointments are made by the freight carrier. The freight carrier will be instructed to call you and schedule a delivery appointment when your order arrives to the delivery terminal. Shipper is not responsible for deliveries that are late or missed due to unforeseen circumstances. 

All residential and business deliveries made by these LTL freight carriers will be from a 48 to 53-foot tractor-trailer (semi-
truck).

Some municipalities and some delivery areas prohibit or limit the access of a freight delivery in residential areas. In these circumstances, customers may need to arrange pick-up at a local trucking distribution center or a common area that is
more accessible. 

The drivers come equipped with a pallet jack to assist them in moving the package. If a customer’s driveway is unpaved, too steep, or just inaccessible, the driver at his/her own discretion will move the package as far as he/she may go, but please keep in mind that the driver is only required to deliver it to the curb of the delivery address.